Downloading LMI support-logmeinrescue.exe via IE
We've had 4 customers (using IE) in the last 24 hours complaining that when they use the 6 digit code on logmein123.com and download, IE is throwing up a "The signature of this progam is corrupt or...
View ArticleNavigating around large desktops inside the console.
When viewing a desktop that is in a deeper resolution than the one on my computer I'm having issues staying centered on the screen. Normally it used to be when you moved your mouse to any of the 4...
View ArticleWhy has secure.logmeinrescue.com been reported as UNSAFE?
Trying to create a support connection with a client tonight. Unable to get a session open using www.logmein123.com. After keying in 6 digit pin code and clicking on RUNthe following ERROR message...
View ArticleHow can I make logmein work together with an VPN-service such as vpntunnel.com?
Hi. Is there any way I can make logmein work together with an VPN-service such as vpntunnel.com? As soon as I login to vpntunnel (using tunnelblick), logmein disconnects. Thank you!
View ArticleHamachi+Mobile = NO INTERNET
Hi,I was trying to use Hamachi from my mobile. So when I downloaded the profile and installed it on my mobile, turned on VPN on my iPhone, the internet stopped working. I cannot access any websites....
View ArticleUnattended Session locked as "In Session"
I closed an open session where I have Unattended Access. But in the Unattended Computer list it is marked as In Session (it is not). How do I release this status and reconnect without starting over.Why...
View Article27001 Compliance
Hi, Can someone tell me if LogMeIn Rescue is 27001 compliant? I'm struggling to find any infirmation on it. Many Thanks,
View ArticleBoth my IT tech and my accountant want me to have call buttons on my PC. Can...
When the IT tech installed the remote support button on my desktop, there was some interferance from the already installed accountant's remote support button. Now the accountant's button has stopped...
View ArticleHAMACHI Connection Failed HELP!
Hello, I just made a dedicated csgo server and when my freind copies my ipv4 addres via hamachi and trys to join the server it says connection failed after 30 retries.
View ArticleHow to view both monitors at the same time. Dual monitors connect? I can...
Simple fix I hope. I have dual monitors at work and home. When I logmein I can only see one and have to switch back and forth. How can you see both as if you were still in the office looking at both?...
View ArticleConnection Lost...Attempting to reconnect to your session.
Hello LogMeIn Community, I’m hoping that you could assist with helping me understand why I’m having a problem with being able to connect to an end user? In the past I have been able to do LogMeIn...
View ArticleHaving trouble with LMI Rescue, had to use TeamViewer
Earlier today, LMI Rescue was unbelievably sluggish! I thought maybe it was the internet connection so I switched to a 4G LTE hotspot and still had the same issue. The end user has 100Mbps up/down...
View Articlemessage that says input being blocked?
Getting a message when I connect to the office computer from my laptop that input being blocked. Was asked to do an update (saw message yesterday but no time to do). Did the update and when block...
View ArticleRecently upgraded my laptop to windows 10 now I get computer offline when I...
Recently upgraded a laptop to Windows 10. Now when I attempt to connnect my remote computer says that the HOST computer is offline. I have verified that the host computer logmein app is online. I even...
View ArticleRemote in session auto-closing
My name is Jake and I use LogMeIn as a troubleshooting tool for a technical support job. Recently, however, LogMeIn has been malfunctioning. The customer and I can establish a connection just fine....
View ArticleVPN Tunneling error
I have recently installed Hamachi on Windows 7, in the hope of playing older games on a LAN connection. When i connect to the network my friend has created on Hamachi, however, it has the vpn tunneling...
View ArticleI installed hamachi on Win10 and all my friends can ping me but i cant ping them
I installed hamachi on Win10 and all my friends can ping me but i cant ping them. Network type for my hamachi is public and i dont know how to change it to private maybe that is the problem.If you have...
View Articlewehenever i try to install the newest version of hamachi my pc crashes (blue...
wehenever i try to install the newest version of hamachi my pc crashes (blue screen).also, the installed version of hamachi is not working at all.thats why i decided to update... when i run the update...
View ArticleSessions repeatedly disconnecting and reconnecting
Hi, I have a problem right now with sessions being repeatedly disconnected after a few seconds. The session disappears from the session list at the top of the technician console window, and then...
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