issue with connecting to sessions using the LogMeInRescue Tech console...
With the new update to version 7.5, our LogMeIn Rescue Technician Console sessions are not working as smoothly or efficiently as previously. We have several staff members using the program to remotely...
View ArticleError to copy and paste (CTRL + C, CTRL + V)
error to copy and paste (CTRL + C, CTRL + V), inside the chat text box, the pasted content does not respect the course position and is always sent to the beginning of the sentence. crtl+c - crtl v...
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Big Bug
So with the latest version of LogMeIn I noticed a bug that makes logging into users terminals a longer process. When I provide the 6 digit codeThe user enters it, downloaded the executableWe put in the...
View ArticleAzure AD Sync for Rescue vs LogMeIn for automatic user provisioning
Hi,Currently planning to use Rescue with our Active Directory.The setup we have is a local on-premise AD, synced to Office 365 using AAD Connect.I want to avoid any form of setup of Logmein Rescue...
View ArticleAdService.exe No longer does AD Sync since end of April
Hello,Since the end days of April, the ADService.exe aka AD Sync is not working.Rerunning the setup and it talks to the AD, it knows how many users to sync up.But the Rescue Active Directory...
View ArticleIssues with Connecting to Remote PC's
Since almost the end of last month, all our Techs have been experiencing issues staying connected. It appears that once the PC reboots, or if you switch users you will lose connection to the target....
View ArticleRescue client freezes
When I'm requesting access through the Rescue client, the app freezes and I have to go to task manager to stop it. It was working fine until yesterday, and then it just quit connecting to remote PCs....
View ArticleUnable to control IOS mobiles using logmein Rescue
Unable to control IOS mobiles using logmein Rescue but we are able to control Android devices.
View ArticleUnable to open LogMeIn Rescue applet
Hi, I'm a test taker, and I recently was unable to open the LogMeIn Rescue applet (Version 7.50.435) on a MAC computer (OS: Big Sur, Version 11.0). I was online with a LMI support expert for around 2...
View Articlehow to see the pop up message of user account control controlling a session
Greetings. when I connect to a user's machine and the user account control pop up appears, I cannot see it and it is vital for me since that is where I must place my administrator credentials to be...
View ArticleCopy and paste error
Error to copy and paste (CTRL + C, CTRL + V), inside the chat text box, the pasted content does not respect the course position and is always sent to the beginning of the sentence.crtl+c - crtl v...
View ArticleAre Logmein Pro and Logmein Rescue compatible
I loaded Logmein Pro on a machine and then tried to contact it using Logmein Rescue. I get as far as UAC are active, Do you want this app to make changes and then nothing? I'm wondering if the 2 use...
View ArticlePembuatan Pupuk Kompos dari Daun Kering!
Menjelang musim kemarau, pastinya halaman rumah teman-teman yang mempunyai pohon besar telah dipenuhi daun berguguran. Nah, dalam artikel ini akan dibahas mengenai pembuatan pupuk kompos dari daun...
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Applet is not working
When I download and run the Support-LogMeInRescue file it is stuck on the connecting...., nothing happens. There is no third-party firewall on the laptop(only the window defender that is turned OFF)...
View ArticleQuestion regarding access to computer
Hi! I have a question regarding remote access: today IT asked me to access "secure.logmeinrescue.com/", to enter a code they gave me and to download a file. After they managed to solve my problem, the...
View ArticleRescue randomly accessing another host outside of organization
Hi,Im sitting within my organisation trying to access an end users laptop and keep getting redirected to a complete random host somewhere out there on the interweb. Has anyone else experienced this?
View ArticleLMI Rescue Never Fully Show Screen
Has anyone seen recently where you go through all the steps to get connected, the user accepts the final prompt and the screen share never fully completes? To be clear this is not a elevation of prompt...
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Rescue for Mobile
trying to do explains videos for our mobile product, when screen recording there are 2 options for highlight the mouse pointer that is great, but when using them, I can not press anything in the...
View ArticleUnable to launch Remote Control Session
I've run into an issue that started late last week where I am able to establish a connection to a remote computer using Connect on LAN, however when I try to start the Remote Control Session, it shows...
View ArticleHigh physical disk utilization
I keep seeing the Logmein Rescue (32 bit) take a lot of read/write resources on the hard drive. We have several customers with HDDs that can't handle a single program that wants a throughput of 60+ MB/...
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