Rescue Console won't run under Windows 10 Insider Preview 10.0.17713.1002...
Since Windows 10 Insider Preview 10.0.17713.1002 (rs5_release) was installed, Rescue Console will try to start, then immediately close and give me the crash screen. I send the report to Logmein. I...
View Articlewont connect
I am trying to access one of my host computers.when I log in I get the 3 computers are online but when I click on one of them I keep waiting for ages and then it comes up with a message saying please...
View ArticleOfficial LogMeIn Rescue Information: Rescue Mac Applet & macOS Mojave (10.14)
There are two known issue related to the Rescue Mac Applet when used under the new macOS Mojave (10.14):- After a reboot of the customer’s device, the customer needs to enter their OS credentials...
View ArticleInstantChat fast typers getting 2nd sentence cut
using instantchat.js?v=1.08 on the latest MS Edge: When I- type one line- press enter and- keep typing very fast- when the first sentence is posted, characters typed imbetween the 'post' and 'display'...
View Article"LogMeIn Rescue has encountered a problem and needs to close."
Hello, I am trying to use LogMeIn Rescue and connect to Geek Squad for a tune up. After downlodaing logmein, I try to open (run) and get the error "LogMeIn Rescue has encountered a problem and needs to...
View ArticleLog me in rescue console doesnt responding
Hello, im trying to open logmein rescue console and doesn't work, I can't run the application, automatically it goes down.... this issue has started today after get windows updates. Windows 10 Pro v1809
View ArticleUnattended access and windows updates
After Installing update 1809 fron Microsoft the logmein console does not start anymore
View ArticleRescue and iOS landscape display mode
Is there a way to rotate the view window so when an iOS client uses their iPad/iPhone in landscape mode I don't have to turn my head sideways to view it? A simple rotate button would suffice in the...
View ArticleUnable to login into the client software of Log me in Hamachi
Hi,I am unable to login to the client software of Log Me In Hamachi as there is no Captcha showing up and the software is telling me fill the captchaI don't know what to doI Need Help!!!
View ArticleConcurrent Technician Licenses
We have been a long-time customer and were recently told that our concurrent technician licenses were undergoing review and a new limitation of a 3:1 scenario was going to be enforced. We would be...
View ArticleCopy and Paste a form
I'm trying to copy and paste a form/document from one pc to anonther but uable to simple copy and paste?
View Articlewebinar recording still saving after 2 hours
My recording finished over 2 hours ago - and is still saving in the my recording log. I need to share with my registrants - please advise
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File Manager with Android phones
I've found that LogMeIn Rescue does not seem to properly support File Manager to pull files from Android 8 devices. I've tested Samsung S7, S8, S9, Google Pixel, PixelXL, Pixel2. After establishing a...
View ArticleAlert Sounds not working
I'm running version 7.12.3325 64bit and the alert sounds no longer work for one of my LogMeIn accounts. I have two accounts. I have all the sound alerts checked. Tried turning them off & back on....
View ArticleCould not write value to key
Today the service Hamachi has stopped working. He just disappeared from the list of services in Windows. I could not delete it normally, I began to clean the registry and manually deleted all the...
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Unable to Connect to Server using Domain
Hello everyone, I have set up a logmein client on a windows server 2016 standard that works under domain.When i try to access it from me Logmein and i use the domain that the LogmeinControl panel says...
View ArticleCannot Ping : Asterisk in front of IP in hamachi. Green, no firewall problems.
One of the computers (In a different city) i am connected to has the green symbol flashing. When I run diagnosis, everything is good, but after the name but in fromt of the IP there is a * asteriskI...
View ArticleRescue + Mobile for Android Crashes on Samsung Tab A with Android 8.1 (Oreo)
Chrome is set as default browserAll apps are up to dateGoogle Account is signed in and all play services updates are appliedInstall Rescue + Mobile for AndroidLaunch Rescue + Mobile for AndroidAgree to...
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