My LogMeIn account has been hacked (twice) in the past 24 hours, and I need...
I have received two emails from LogMeIn giving me notice that there was a log in from Vietnam and one from China. I logged into my LogMeIn>Join.Me account and found thatboth of these logins were...
View ArticleManaging script repo
Hello I'm just looking for a bit of advice regarding maintaining a script repository. I notice when i look at an exported XML backup of a script collection it has a couple of ways to specify a path to...
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New session: removing mandatory fields
When creating a new session, there are mandatory fields for user name and company name. Is it possible to change these to optional fields or remove them all together? Is there a reason to have these as...
View ArticleWindows taskbar icon previews now showing
Hi, on some PCs - Windows 10 usually, but not always, the little preview windows do not show. These are the ones that appear when you click an icon the the taskbar that has multiple windows...
View ArticleUsername change
Hi, when using unatteneded access, the username required doesn't change when the actual user of the PC has renamed it. Even if unattended is set up with the current ( but different to the original )...
View ArticleUnattended access and windows updates
Hi,Are you working on making unattended access survive windows updates, as it's pretty fragile, requiring a log of unattended service removal and reinstallation, which is time consuming. Failing that,...
View ArticleUnable to connect to Mac's using LogeMeIn Rescue Unattended Support
As of late, I am UNABLE to CONNECT to Mac's I have previosuly setup and succesfully connected via Unattended Access with LogMeIn Rescue. A lot of my client computers, including my test Mac have the...
View ArticleCannot make getReport work using LogMeIn Rescue API
Hello, all. I am using the HttpWebRequest method in VB.Net to generate a report that shows a technician's activity over a period of time. But after I rewrote the sample code "C# with HttpWebRequest" to...
View ArticleScript to transfer files
So I did search and only found very old forum posts so I'm hoping there is something new on this. I support a software package and we've got it deployed on close to 1000 PCs in the field. When we...
View ArticleRunning script resource
Hi, I am new to scripting and am trying to create a script that will transfer an exe then run the exe file added to the resource field of a script on the remote PC, although I am having issues with1....
View ArticlePings times out. Diagnosis green. I can't connect to my friend but he can...
Hello,As the title says the pings keep timing out. I have already disabled windows 10's firewall and my other anti virus. I can't connect to him on our game lan connection but when i host he can...
View Article2 factor authentication
We use LogMeIn Rescue and recently we were required to download an app and setup 2 factor authentication on our smartphones. I'm trying to find if there is an alternative to that solution. I have a...
View ArticleLogmein Rescue client as a service during OSD
Hello,We currently use Logmein Rescue with 5 named licenses purchased.We have removed local admin from all our users' systems (Windows 7 and Windows 10). We would like to install Logmein on their...
View ArticleUnable to start Rescue session for some user profiles on some Windows 10 PCs
In 3 different instances over the past few months, I've been unable to start a remote support session on someone's Windows 10 computer. I have them go to logmein123.com and give them a pin and have...
View ArticleConnect on LAN issues Needs Remote Registry running
Can someone please add a button / or checkbox to start the remote registry service when trying to connect on lan. I do this now but it is time consuming. I have a batch file that calls the...
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Problema em conectar-se ao servidor/ Trouble to connect with LogMeInHamachi...
Esse é o problema, estou a mais de duas horas tentando resolver e nada, se possivel gostaria de ajuda, obrigado.English:This is the problem, I'm at this for over two hours and I can't think for a way...
View Articlehelp me plz!!
I am having a connection problem via relay / encapsulation transmitted, I have been having this problem for a few months and no video tutorial so far has helped me.
View ArticleDownload rescue+mobile apk
Hi, Is it possible to download the apk so I can include it in my custom android rom. I don't want the rom to include the play store. Thanks,Andy
View ArticleAdmin Credentials Required
Hello, I am a sysadmin for an MSP. A few of our clients use software called eClinicalWorks. eClinicalWorks switched to logmein to remotely log into PC's and assist our clients. Well, now the clients...
View ArticleAceitar ou Não Conexão
Olá, Existe uma maneira de configurar todos os meu clientes Logmein de, no momento em que for conetar no computador para acesso remoto, aparecer uma mensagem para o usuário aceitar ou não a conexão em...
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