Reposting details of session to the specified URL failed. Status code returned by server: 404

So we recently migrated from Jira to Jira Cloud, now when we close chat sessions were getting this error:

Reposting details of session ##### to the specified URL failed. Status code returned by server: 404.

Am I missing a section of where to check the URL that its trying to access ?

[ back story for more details ]

Previously, when a tech would start a chat, open a jira ticket, and then post the chatlog or session id to jira, and close the chat, it would auto import the chatlog into the jira ticket.  I'm guessing that the URL is different from Jira to jira cloud, and thats why in the log its saying :

Reposting details of session #### to the specified URL failed. Status code returned by server: 404. because in a setting someplace it has the old JIRA url ...