Hi All,
I am having an issue where I log onto a user machine and I am unable to see their screen, although I can see my mouse moving and the user can also see this.
I asked the user to hover over icons and click the mouse and when the user does this their desktop is then visible. Problem is when I open a web browser for example or a window, I can't see the window open on my side, but the user can see it on theirs.
I asked the user to get me connected through another user profile on the same machine.
As this worked and I was then able to see things as normal I created the user another profile and moved the files across from old to new.
Now the user has the same problem with the new profile after a few weeks of it being ok.
Does this sound like a problem with Windows7? I am thinking to repair it, but my boss is not so sure this is the problem, any ideas?