Custom App Calling Card for Android
Is it possible to have a custom calling card for Android as I can with Windows? I want my customers to be prompted with the custom fields, then sent straight to a support channel, rather than having to...
View ArticleOLSD set for return of contact
DeWine’s announcement put the onus on individual school districts to make the best decision for themselves. For the Olentangy Local School District (OLSD), olsd login guide that decision is to move...
View ArticleMac OS BigSur file manager compatibility issue
With Mac OS 11 I can control the the Screen of the remote Mac, but when I click on the File manager Logmein crashes. Any Help would be greatly appreciated.
View ArticleHAMACHI RELAYED TUNNEL OR RELAYED
So a friend of mine has been using hamachi but the problem is he has been getting relayed tunnel. I have no clue whatsoever what this thing has to do with anything. What we're playing is Minecraft and...
View ArticleIdentifying an agent
Is it possible to identify an agent's LogMeIn account from the URL used by the client to start a session? For example, if the client opened this link,...
View ArticleLogmein AV - It is not practical and effective
Hello everyone, I need a really effective solution when using Logmein AV. Many times it blocks a driver (usually from a webcam on notebooks), among other program executables (programs from some service...
View ArticleMac OS Big Sur file manager compatibility issue
With Mac OS 11 I can control the the Screen of the remote Mac, but when I click on the File manager Logmein crashes. Any Help would be greatly appreciated.
View ArticleScripting Troubles - Deploying Scripts and Output
We have a number of simple batch script uploaded to our repository but none of them output anything. For example: @echo off echo ipconfig /all Exit
View ArticleView System Information
Would it be possible to get the "View System Information" section when in a session to include the serial number? It grabs a lot of good information but appears to be missing that which is a little...
View ArticleUnable to Connect to Newley Imaged Machine - SCCM-Windows 10
After we image a new machine using SCCM we cannot establish a session with the new machine. We have to wait a few days and manually apply updates for it to work. Is there something we are missing? This...
View ArticleWhen upgrading Windows remotely via Logmein Rescue, will support session...
I wish to upgrade a client's computer remotely using Logmein Rescue. I have upgraded systems from Windows 7 or Windows 8.x to Windows 10 before, but not remotely. My client is elderly and not...
View ArticleRemote sessions automatically close or disconnect
Not sure what happened, as everything was working fine a few days ago, but now every time I start a session, I get an error message saying that it is a UAC enabled device and that I have to restart the...
View ArticleDenied Remotely Anywhere login
After installing FixIt Utilities recently, I am no longer able to login to any clients. I enter the credentials of the client, then click on Connect, but then get a message saying Disconnected.In...
View ArticleCan't control Mac client
When I am providing support for some of my Mac users, I am completely unable to control their computer. This only happens on machines that have already given LogMeInRescue permission to control the...
View ArticleRemote control with macOS Big Sur
Hello, Since the official release of macOS BigSur. Colleagues and I are unable to take control of a computer remotely.My computer is in macOS BigSur, the LogMeIn software works perfectly, except for...
View ArticleMac OS Big Sur compatibility issue
With Mac OS 11 I can control the the Screen of the remote Mac, but when I click on the File manager Logmein crashes. Any Help would be greatly appreciated.
View ArticleAdditional custom fields
"Increase the number of" "PERSONALIZED FIELDS IN THE FORM" ". Today, the customer can only customize 6 (six) fields, we are requesting more. Rescue Admin step by step: click on a group of...
View ArticleCalling card with phone correct
In the calling card phone field, have the end user put only valid phones, not any information.This would be good for our redemption reports, the customer can contact that end user at a valid number.
View ArticleInvalid Administrator username or password
I have set up unattended access multiple times and cannot get the administrator and password to work. I can log out of the administrator user while connected via LMIR (customer starts connection by...
View ArticleSSL Certificate Expired
Hello, Our SSL Certificate is expired and would like to update so we are up to date, can someone please help me where i can find updated SSL Certificate please?
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