CTRL+ALT+DEL button not working
Hi, I've searched this forum for a few minutes but can't find a solution. Certain PCs I log in to require CTRL+ALT+DELETE to log in. The button on my rescue console does nothing. Help... Logging...
View ArticleMy hamachi have a problem with java
Hi, my hamachi has a problem. Opening it works normally, but when i execute the java he closes.I tried to reinstall, i did everything, but it does not open with java.I'm sending this message waiting...
View Articlecan only join to lan games from one wifi
me and friends can join to lan games from one wifi , that means we can only play in one room, help
View ArticleInvalid Administrator username or password. Error code (1722)
Hi everybody, my name is Piero, from Florence (Italy)I am having a connection problem (Invalid Administrator username or password. Error code (1722)) trying to connect via Logmein Tech Console (v....
View ArticleHow to add an admin to a single tech group and not as a base-level admin?
How do we add an admin just to a single tech group and not as a base-level admin? Following the documentation does not give the options it specifies. Page 13 of the admin documenation specifies that...
View Articleunattended access popup after disconnecting
After finishing with an unattended access session on a remote computer. There is a popup box saying the unattended session has been finished. It does not go away until we click on X in the box. Is...
View ArticleMy LogMeIn account has been hacked (twice) in the past 24 hours, and I need...
I have received two emails from LogMeIn giving me notice that there was a log in from Vietnam and one from China. I logged into my LogMeIn>Join.Me account and found thatboth of these logins were...
View ArticleManaging script repo
Hello I'm just looking for a bit of advice regarding maintaining a script repository. I notice when i look at an exported XML backup of a script collection it has a couple of ways to specify a path to...
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New session: removing mandatory fields
When creating a new session, there are mandatory fields for user name and company name. Is it possible to change these to optional fields or remove them all together? Is there a reason to have these as...
View ArticleWindows taskbar icon previews now showing
Hi, on some PCs - Windows 10 usually, but not always, the little preview windows do not show. These are the ones that appear when you click an icon the the taskbar that has multiple windows...
View ArticleUsername change
Hi, when using unatteneded access, the username required doesn't change when the actual user of the PC has renamed it. Even if unattended is set up with the current ( but different to the original )...
View ArticleUnattended access and windows updates
Hi,Are you working on making unattended access survive windows updates, as it's pretty fragile, requiring a log of unattended service removal and reinstallation, which is time consuming. Failing that,...
View ArticleUnable to connect to Mac's using LogeMeIn Rescue Unattended Support
As of late, I am UNABLE to CONNECT to Mac's I have previosuly setup and succesfully connected via Unattended Access with LogMeIn Rescue. A lot of my client computers, including my test Mac have the...
View ArticleCannot make getReport work using LogMeIn Rescue API
Hello, all. I am using the HttpWebRequest method in VB.Net to generate a report that shows a technician's activity over a period of time. But after I rewrote the sample code "C# with HttpWebRequest" to...
View ArticleScript to transfer files
So I did search and only found very old forum posts so I'm hoping there is something new on this. I support a software package and we've got it deployed on close to 1000 PCs in the field. When we...
View ArticleI dont know how I ended up with a username
I dont know how I ended up with a username that advertises both my name and city of residence (I would never choose such a name if I knew it would be posted publicly), but for privacy reasons I'd like...
View ArticleRunning script resource
Hi, I am new to scripting and am trying to create a script that will transfer an exe then run the exe file added to the resource field of a script on the remote PC, although I am having issues with1....
View ArticlePings times out. Diagnosis green. I can't connect to my friend but he can...
Hello,As the title says the pings keep timing out. I have already disabled windows 10's firewall and my other anti virus. I can't connect to him on our game lan connection but when i host he can...
View Article2 factor authentication
We use LogMeIn Rescue and recently we were required to download an app and setup 2 factor authentication on our smartphones. I'm trying to find if there is an alternative to that solution. I have a...
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