How do we add an admin just to a single tech group and not as a base-level admin? Following the documentation does not give the options it specifies.
Page 13 of the admin documenation specifies that this is an option.
Rescue_admin_center_userguide.pdf
Our master admin is not able to do this. On Step 1 our master admin does not get the "create administrator" option when trying to add an admin to a tech group. We want 2 admins for single technician group but not to have access to EVERY technician group or computer. Is this possible? The documentation makes it sound like this is possible.
Thanks,
- PC