With the upgrade to macOS Monterey 12.3 Apple removed Python from the OS, specifically Python 2.7 which apparently the LogMeIn Rescue Technician console requires. Doing a manual install of Python 2.7 doesn't fix the issue even though the path to the version LMIR seems to want does exist. Launching the Technician console just causes it to crash.
The crash log has this:
Termination Reason: Namespace DYLD, Code 1 Library missing
Library not loaded: /System/Library/Frameworks/Python.framework/Versions/2.7/Python
Referenced from: /Applications/LogMeIn-Rescue.app/Contents/MacOS/LogMeIn-Rescue
Reason: tried: '/System/Library/Frameworks/Python.framework/Versions/2.7/Python' (no such file)
(terminated at launch; ignore backtrace)
Application Specific Information:
Library not loaded: /System/Library/Frameworks/Python.framework/Versions/2.7/Python
Referenced from: /Applications/LogMeIn-Rescue.app/Contents/MacOS/LogMeIn-Rescue
Reason: tried: '/System/Library/Frameworks/Python.framework/Versions/2.7/Python' (no such file)
Is there an update coming soon or even a beta that will allow us to continue using the technician console on the current version of macOS? We are dead in the water right now and having to spin up older computers just to use the product.