Hi,
On a handful of occasions, I've had it where the rescue applet stays on the end user's computer after I ended and closed a session. It persists through restart. Is there any clean\easy way I can direct the end user to completely remove it from their computer. It' s also a challenge for me to do it, as I have to use rescue to completely remove the rescue from their machine which is obviously a catch-22. Note this is the chatbox applet, I'm not talking about the unattended access feature.
Thanks,
Charlie
