Iranians are banned from using Hamachi.
Hello Support! Today I was trying to use Hamachi, but looks like Iranian IPs are blocked by your servers. Can you please unblock Iranians? so we could use your service? ( I can use Hamachi with VPN,...
View ArticleLMI chat applet missing after Windows 10 Creator Upgrade
Please help. LMI chat applet is missing after installation of creators update (1709 and 1803). It says disconnect on my end on LMI queue. Does anyone have a work around/ Fix for this? LMI help is not...
View ArticleProblem with Unattended Access on systems running ESET Endpoint protection
I have several "Unattended Aceess"clients that are running the ESET Enpoint protection products on their systems. The HIPS module of that product causes multiple problems with the remote access, one of...
View ArticleProblems using mega.co.nz and Hamachi
My problem is this If you install Hamachi and use mega, the download speed is only 1mb ~ 1.4mbI already asked questions to support team but why Write for here? need more information helpAbout interface...
View ArticleThere is some lag in the free server, does that disappear in the paid server?
There is a lot of weight in the free server, before buying the paid one, does that disappear while buying the paid one?
View ArticleChange the functions of Device
I wanted to name out some functions inside RescueAssist which are related to mobile. As a reminder, all GotoAssist Remote Support customers can use RescueAssist at any time – it’s part of your...
View ArticleCan't add new PC to account
Hello -- Using an existing account, I'm trying to add my new Windows 10 computer as the fourth PC on a 4-PC plan. My old PC was on the plan, so I deleted it. I have no trouble downloading the software,...
View ArticleInvalid Administrator username or password. Error code (1722)
Hi everybody, my name is Piero, from Florence (Italy)I am having a connection problem (Invalid Administrator username or password. Error code (1722)) trying to connect via Logmein Tech Console (v....
View Articleport forwarding doesn't work
Is it possible to let another user join my server without them having Hamashi or me port forwarding, I have had many issues port forwarding on my current router so I've basically given up on that, any...
View ArticleUnable to Install Android Rescue App via APK
Hi, I am a 2nd Line Support Analyst on a Helpdesk and have the task to deploy the Galaxy S10 (SM-G970F) with OS10 and OneUI v2 to all our users, we use Logmein Rescue to support approximately 650...
View ArticleRescue integration with Easy Vista
I have a current client who is implementing easy vista. do we have any plans to build an integration with Easy Vista? If not, what other suggestions can be provided to help in the customers transition?
View ArticleMore Custom Fields
I have 17 Technican Groups and many groups have diffeerent requirements. I need to add more than 5 custom fields. I have not gotten feedback from all Admins but so far I need 8 custom fields.
View ArticleVPN tunneling error
Hello,I am receiving a VPN tunneling error when I connect to hamachi. I checked my device manager and found there was no network adapter, so I used hdwwiz to install one. However when I tried to...
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Issue with networks
To put it simply, I have 2 computers, a Dell and an Acer, both with the latest version of Hamachi. The Dell is connected to a network, and my friend is also connected to it, and with no issues....
View ArticleHow to add a new computer to my LMI pro account
I´ve followed all instructions about installing LMI host software, but the ADD COMPUTER BOTTON is still disabled...somebody can help me?? please
View ArticleLaptop/docking station Host with 2 monitors to 2 remote monitors/Windows
Having an isssue using GoToMyPC remote with 2 monitors on my host laptop to my home 2 monitors. If I go to full screen and try to see each screen across my remote 2 monitors they won't fit to each...
View ArticleMAC To PC Control+Alt+Delete doesn't work
I am working on a MAC, connected to a PC and I can do almost everything except remotely log on to the computer. I have tried almost every combination of control, option, delete (I have 2 of those...
View Articlerecording
hello, do you know if it is possible to record and how with the trial free version?
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