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Display refresh issues when another tech is invited to session.

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Thhe issue has started occuring over the past couple of weeks:

 

Login to a PC

Invite another technician into session

Display stops refreshing and you must end and relaunch session to correct display.

 

Alternatively:

Be invited into session by another technician

Display stops refreshing and you must end and relaunch session to correct display.

 

I have tested this within an internal network aswell as with technicians in other states, I have tested this from pc's off site to pc's off site to rule out the internal network causing the fault.

 

It happens nearly every time a technician is invited into the session how ever very rarely the fault does not occur.

 

regards


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