It can't just be me, today I tried to install Rescue Assist Unattended on two different iMacs at two different locations. It installed on both iMacs with the little indicator icon. They both showed up in my list of unattended computers. I tried to initiate connections from my own iMac and from a PC running windows 10. I could not connect from either computer, it says it's connecting but ultimately it says "Customer Seems To Be Unavailable". Rescue Assist has been a real bust for me when it comes to Macs and I just can't understand why nothing ever gets resolved. If the people at LogMeIn are paying attention, Teamviewer is going to eat your lunch, between this and GoToMyPC raising prices exponentially, a lot of my customers and myself are considering making a change. I have been a loyal GoToAssist customer for many years and I loved everything about it, ease of use, reporting, recording, but I can't fight it much longer.
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