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Alert Sounds not working

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I'm running version 7.12.3325 64bit and the alert sounds no longer work for one of my LogMeIn accounts. I have two accounts. 

 

I have all the sound alerts checked. Tried turning them off & back on. I've also done a reinstall of the software. I've reinstalled Windows 10. I got a new hard drive the other day (not because of this issue) and have a clean install of everything on there & still no sound alerts from the one account. 

 

Any ideas on why that would be happening? Any help would be much appreciated. 

 

Thanks,

Gary


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