We have increasingly seen an issue over the last several months where a user will go to www.logmein123.com, enter a PIN code, click Start Download, and then after it goes to the next page, it will immediately kick the user back to www.logmein123.com where they have to enter the PIN code again. Has anyone seen this before?
On our own company website, we created a text box where the user can enter the PIN code, and that always works properly to redirect the user to the download page. If a user has the issue at logmein123.com we just send them to our site instead, and they are able to connect.