A technician for my employer requested that I visit LogMeIn for a screen-sharing session. I was able to see what he was doing for the most part except at the point where he told me that he was going to copy a few of the files from my machine to his to see if he could replicate an issue I was having.
The LogMeIn screen said that he was using "File Management." During this time, I was not able to see what he was doing with my files or which ones he was accessing. This seems incredibly unsafe. I cannot understand why your software does not show the user which files a technician is copying/searching/moving from their machine and what is being done with them.
How can I tell what files were accessed, copied, or viewed during this "File Management" portion of the session?