Hi,
I have a domain environment with unpriveledged users who use an app that requires them to frequecntly "phone home" for help (the app apparently crashes a lot). The vendor of the app uses Logmein Rescue which runs in the user space; therefore the Rescue itself does not need Admin rights, but then it tries to communicate with the vendor's tech and the Firewall warning pops up which DOES require admin rights.
Normally this is an easy issue to fix when the program path is well known, but in this case any number of users can login to the PC and then attempt to connect. I can't think of a way to add a firewall exception for a program running from %APPDATA%\local....hmi_rescue.exe. PLUS, I see a TMP folder name in the path so it means that there is no way to know where hmi_rescue.exe will run from ahead of time.
Can anyone help me with a solution?
Thank you!