I noticed on version 7.9 of the desktop technician console, it no longer flashes when a new session comes in. I don't use sounds because I use a headset for taking calls and so the only way I know a session comes in was by seeing the flashing taskbar icon.
Was this removed intentionally or is it a bug? I may have to rollback to 7.8 until it's fixed. I don't even see an option to turn the flashing on/off.
Thank you.