Hi I use LogMeIn rescue, on windows 8 64bit.
most of the time I can connect fine to my customers systems, some work in the same office some work in different offices, some work from home. Connection is fine through the VPN and across the internet. But nearly always, about 5mins into the session I lose keyboard and mouse control. I can still view the remote desktop and can message them instructions on what to do. Sometimes mouse and keyboard come back.
Anyone seen this before?
We use Cisco Anyconnect as the local firewall, and AT&T VPN.
Cheers
Si